Refund Policy
Refund Policy
We want you to be completely satisfied with your order
Easy Refunds
Request a refund within 24 hours of delivery for eligible issues.
Fast Processing
Refunds are processed within 5-7 business days.
Original Payment
Refunds go back to your original payment method.
When You're Eligible for a Refund
Your order never arrived
Delivery exceeded estimate by 30+ minutes
Items were missing from your order
You received the wrong items
Food quality was unacceptable
Food arrived damaged or spilled
Refund Policy
At ChefBites, we strive to ensure your complete satisfaction with every order.
Eligibility for Refunds
You may be eligible for a refund if:
- Your order was not delivered
- Your order arrived significantly late
- Items were missing from your order
- Items were incorrect or damaged
- Food quality did not meet reasonable standards
How to Request a Refund
To request a refund, please contact our support team within 24 hours of receiving your order. Provide your order number and details about the issue.
Refund Processing
Approved refunds will be processed within 5-10 business days. Refunds will be credited to the original payment method.
How to Request a Refund
Go to My Orders
Find the order you want to request a refund for
Report an Issue
Click "Report Issue" and select the problem
Provide Details
Describe the issue and upload photos if needed
Get Your Refund
We'll review and process your refund
Need Help with a Refund?
Our support team is here to help resolve any issues with your order.
Contact Support